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Matt Stokes joins HAAS Automation

Matt Stokes joins HAAS Automation

Added to MTDCNC by HAAS Automation on 26 April 2013

Matt Stokes has become the latest addition to the ever-growing sales team at HAAS Automation.

As a time served engineer, he has over 15 years experience and has recently completed the HAAS induction programme. This includes intensive training at the USA factory in California. Matt will be covering the South West of the country.

Nick Remington, managing director, said, 'We have installed over 1,000 machines in the last 26 months, bringing the total number of installations to near 8,000 nationally. We know it’s vital to keep our current and prospective customers up to date with the new products and services HAAS has to offer. Hence the need to expand our sales force as the company grows. I’m delighted that Matt has decided to join the HAAS team, and I’m sure his extensive expertise in the CNC machinery will bring him every success.'

Nick Remington continued, 'HAAS is continually investing large sums in our award winning back-up service and this is a key factor in driving our sales.

'We fully appreciate that by keeping our existing customers happy we will create more sales. People in the machine tool industry talk to each other and this word-of-mouth works two ways; negatively marking your name, or sustaining and generating successful partnerships. We can ensure the latter by providing CNC machines that not only offer quality and performance, reliability and value, but are backed by the most carefully conceived service and support infrastructure of any machine tool company. I think it's fair to say our customers are our best form of advertising - just ask one!'

Price is one thing, but when it comes to CNC machine tools, what’s the point of an attractive price if quality, reliability or the back-up service suffer? We employ 32 strategically located engineers who drive purpose built Mercedes Vito vans with each one carrying £38,000 worth of common parts. Because we install more CNC machine tools that any other supplier, we monitor and grow our engineering department accordingly, ensuring we can maintain the high levels of service our customers expect.

'Furthermore, we can now boast that a HAAS engineer is within a 1.5 hour travel time of 95% of our machines, so they can rest assured that on those rare occasions when a machine does need special attention, the right part is never far away and we will usually resolve any issues in one visit,' concluded Mr Remington.


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